Help Resources

Managing your account

To update your account information, visit the My Account page located on the right side of the top navigation bar and click the Edit tab.

Editing your email address or resetting your password will require you to re-enter your current password.

Resetting your password

If you forget your password, you can request a new one by visiting the Reset Password page. You will need to enter the username or email address associated with your account and you will receive a one-time use link in your email to reset your password.

Note: Passwords are never sent through email!

Clicking this one-time use link log you into the site and take you to the My Account page where you will be prompted to reset your password.

Reporting a Technical Issue

If you have any problem during the registration process, or if you experience any issue while using the site, please use the 'Report an Issue' form to let us know about your problem.